Returns & Exchanges
At Spy Gadgets, we stand behind the quality of our surveillance technology and offer a 30-day return window for all unused electronic equipment. If your gear doesn't meet your tactical requirements, we provide a streamlined process for exchanges or full refunds.
Initiate Request
Log in to your secure account dashboard and select the 'Return Authorization' option next to your recent order to receive a unique RMA number.
Prepare Package
Place the device in its original anti-tamper packaging, ensuring all charging cables, manuals, and specialized components are included to avoid restocking fees.
Secure Shipping
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location; we recommend obtaining a tracking receipt for your records.
Technical Inspection
Once received, our technicians will verify the hardware functionality and internal storage clearance before authorizing your refund or dispatching a replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing